Frequently Asked Questions:
Types of events:
Weddings!! Anniversaries, Bar / Bat Mitzvahs, Birthdays, Corporate Events, Debutante Balls, Eco-Friendly / Green Weddings, LGBT Weddings / Ceremonies, Proms, Quinceaneras, Sweet 16s, and, of course, Weddings.
Cash, Check. MasterCard, Visa, and American Express
What beauty services do you offer?
Do you offer trials and consultations?
Yes, absolutely. We call them “trial runs” and anyone in the bridal party is welcome to schedule one with us. This service is not a requirement for our brides since many of our brides already “know” what they want or are from out of-of-state/country brides who don’t have the available time to have a trial run.
This service is also used by brides residing in MA or RI who are getting married at a destination away from the East Coast and will be using the local talent for their wedding day. During this session we design a “look” with the bride and then carefully photograph the style and create a notes sheet providing enough technical information to recreate the “look” .
Can you service a large group or bridal party?
Yes – no group is too large for us! We routinely work with large bridal parties of thirty or more, but our average wedding party is in the 8-13 range.
Do you charge for trials?
Depending on the pricing package you choose for your wedding, a trial run is either included or a la carte; when you request pricing information, the Formal Quote letter you receive from our office will have it clearly listed for you. For trial runs at your location: home, hotel or office, there is a out-of-studio travel fee associated and it is based upon where our Designers will be traveling to.
Do you travel to the client on the day of the event? If yes, is there a fee?
Absolutely! Wedding Tresses is an On-Location company servicing all of New England, Napa Valley California and the Virgin Islands. Because we are not a salon, we can offer the bride a highly specialized service that enhances her overall wedding experience. Bridal hair and makeup are an art form and Wedding Tresses Designers are true Artists. Fees, if applicable will be listed on your individual Quote.
How many customers can you serve at one time if the bride were to book her entire bridal party? Are there discounts for doing so?
With many Designers on the Team, Wedding Tresses is capable of handling very large bridal parties (one recent Boston wedding party had 36 ladies for both hair and makeup). Brides have the option of hiring more than one Designer for her wedding day; each Designer has a minimum fee for service. If the number of women wanting services that day is over 13, Wedding Tresses requires the bride to reserve two Designers – otherwise it is the bride’s choice.
Our Services are priced competitively with other companies offering the same level of quality and experience as Wedding Tresses offers to its brides. Because the same attention to detail is provided to each member of the wedding party our fee structure is not negotiable.
How far in advance should clients book your services?
We recommend to reserve your Designers as soon as you have made the decision to have on-location services – Don’t wait. Brides begin booking us 18 months in advance regularly- especially for the most popular dates. The good thing is, you don’t have to know what you want to do(up, down, curls, straight …) you simply need to feel comfortable that the company you are choosing is one whom you feel comfortable will assist you in creating your wedding day look, not their version of you. If you choose that well, the rest will fall into place the closer to the wedding you get.
What is your cancellation policy?
To reserve a date, a non-refundable retainer is required. If a bride needs, for whatever reason, to cancel the contract we try to work with her to accommodate her needs; however, if there is nothing that can be done, the retainer is non-refundable. The contract provides for a more specific policy that is individualized for each event.
A credit card is required to reserve a trial run appointment for brides who have not, as of yet, contracted with Wedding Tresses and cancellations must be made 48 hours prior to the appointment date; any cancellation within 48 hours will be billed at full fee.